Stockhouse - Privacy Policy

StockgroupTM Privacy Policy Condensed Version

Stockgroup Information Systems Inc. takes your privacy seriously. Please read the following to learn more about our privacy policy.

This Privacy Policy applies to Stockgroup Information Systems, Inc., its subsidiaries, and any website containing the Stockhouse name (collectively "Stockgroup").

Scope

This policy applies to personal information collected by Stockgroup Information Systems, Inc. and sets out how the company will safeguard your privacy.

In this policy, Stockgroup Information Systems, Inc. includes Stockgroup, Stockhouse, and its subsidiaries.

Collection

  • We collect personal information directly from you and will have sought your consent to do this.
  • We do not collect personal information about you if you only browse our website. We use cookies so that it is easier for you to use our website. Cookies store information about your preferences, enabling you to take full advantage of our services. For more information, see the full Privacy Policy, "How do we use IP addresses and cookies?"

Use and Disclosure of Personal Information

  • We use your personal information to provide you with financial products and services and to perform our regular and necessary business functions.
  • We may disclose your personal information to organizations that carry out functions on our behalf and to other third parties where the product or service requires this disclosure.
  • We may also share your personal information within Stockgroup Information Systems and our joint venture partners to tell you about other products and services we offer.
  • We do not sell your personal information to outside companies.
  • For more information see the full Privacy Policy, "How does Stockgroup use your personal information?"

Accessing Your Personal Information and Opting Out of Marketing

  • In most cases, you can access the personal information we hold about you, and modify the personal information we hold about you; for more information see the full Privacy Policy, "How can you deactivate your account or correct/revise information that we have about you?"
  • You can opt out of receiving marketing material from us at any time; for more information, see the full Privacy Policy

Stockgroup Information Systems uses Double opt-in to ensure everyone who is added to our mailing lists confirms that they want to be on the list.

In a single opt-in, people submit an e-mail address and ask (opt) for specific e-mails to be sent to them. The inherent issue with a single opt-in is that people might submit their name inadvertently, or someone may have submitted their name for them, against their wishes.
Double opt-in is an enhanced permission that tackles these issues.

With double opt-in, the submitted name is not immediately added to a mailing list. Instead, an e-mail is sent to the address, asking for confirmation that the e-mail address should indeed be added. If the recipient of the confirmation e-mail does nothing, the submitted address is taken off of any mailings. The name is only added to a distribution list if the recipient responds to the confirmation e-mail.

How to Contact Us:

If you have any questions about this policy or wish to make a complaint regarding the treatment of your personal information by us you can write to us at:

Canada

USA

Stockgroup
Web Marketing Manager
500 - 750 West Pender Street
Vancouver, BC, Canada
V6C 2T7

Stockgroup
Web Marketing Manager
2 Penn Plaza Suite 1500
New York, NY, USA
10121

Telephone Customer Service (toll-free) at 1-800-650-1211, or e-mail us using the web form located here: http://www.stockhouse.com/feedback.asp