Really, would you rather be safe or be sorry?  Technical problems on a plane not a trivial matter.  No monopoly on "missed" business meetings, I'm sure.  Try WESTJET!

 

 


 Unfortunately the apology doesn't address the missed meeting and the business impact. Get it together.


Read more at http://www.stockhouse.com/bullboards/messagedetail.aspx?s=roi&t=list&m=32035723&l=0&pd=2&r=0#s4aEzAGYGVXwBvi5.99