Exceptional post Geo.  Your comments and observations are spot on and I truly hope that your observation about the outdated information on their website finally wakes management up to the issues that we have continually brought forward.  I have been a management supporter (albeit highly critical of the true lack of marketing / communications perfomance), but I cannot excuse this total lack of attention to the public optics that this managment team has displayed.  Hopefully, your comments will finally wake them up to what they need to get off their butts and do!  Thanks for posting it.