Other Broker experiences?

Didn't like the answer I got from my Broker today; it was only partially correct.  So, I sent him the Prospectus as a PDF file, with the relevent paragraph highlighted.  My questions to the Broker were as follows:

1) When is the earliest date that I can give 30 days notice to the company?

2) What will the date be, 30 days after I give notice?

After sending the information, I did receive a voicemail message acknowledging receipt of the email and indicating that their back office is looking into it.