Not sure that RBC is the culprit.  But they are the market-maker for FPX and so it might appear that their trading patterns are a bit strange.  FWIW, I took down a few more today @ 14 and 14.5.  I bought them through my RBC account and some of them were filled as crosses.  Can you tell me why you came away from your phone call with Britton with the impression that they were doing enough to turn the situation around.  If he could not talk about FPX activities, what did he say that provided you this comfort?